Aiuto
Support
In order for us to help you optimally, please fill in the following fields
Visit our support community for further assistance.
Operative Excellence (OPEX)
OPEX puts the customer into the centre of attention. The goal: avoiding waste – in all areas. Set joint goals, get transparent, and keep a good overview at all times. Whenever there are deviations from the set goals, the reasons will be discussed in so called Performance Dialogs in order to arrive at joint solutions.
OPEX at DB
We at Bahn have set the goal of using OPEX to streamline our entire performance – starting with trains via infrastructure all the way to services – in an ideal way in the interest of our customers, while being economically sound and successful at the same time. We will work consistently to improve the customer benefit by increasing the quality in our production processes.
The point is to create lean production processes, to identify waste, and to avoid it. After all, lean processes take up less time and fewer resources. With OPEX, we thus want to create the conditions for keeping our business thriving amidst intense competition.
In a nutshell, OPEX wants to reach these three goals: improve production processes, establish Performance Management, and build the necessary skills among staff and managers alike.
OPEX – Get Started!
The OPEX qualification portfolio offers you world-class formats for your personal development in the areas of Lean Management, Performance Management, and Leadership Culture.
Get fit for the future: No matter where you happen to be or how much time you have – short info videos will keep you up to date. And whenever you want to delve more deeply into the topics, vocational training workshops, educational excursions, coaching and mentoring programmes are just the right thing for you.
Get started now! DB Lernwelt is waiting for you.
Those who understand TODAY will be able to shape TOMORROW. We shape the future.